MISSED NURSING CARE SEBAGAI INDIKATOR MUTU DAN KESELAMATAN PASIEN DI RUANG RAWAT INAP: TINJAUAN SISTEMATIS

Nadya Puteri

Abstract


Latar Belakang: Missed nursing care merupakan asuhan keperawatan yang tertunda, tidak lengkap, atau tidak diberikan sesuai kebutuhan pasien. Fenomena ini sering tidak tampak sebagai insiden besar, tetapi dapat menjadi tanda awal penurunan mutu pelayanan dan keselamatan pasien di ruang rawat inap.Tujuan :Tinjauan sistematis ini bertujuan menganalisis missed nursing care sebagai indikator mutu dan keselamatan pasien dalam perspektif manajemen keperawatan. Metode: Penelusuran artikel dilakukan melalui PubMed, ScienceDirect, Google Scholar, Garuda, dan SINTA dengan kata kunci missed nursing care, mutu asuhan, keselamatan pasien, manajemen keperawatan, beban kerja perawat, dan ruang rawat inap. Artikel yang dikaji diterbitkan tahun 2021-2025, relevan dengan missed nursing care di rumah sakit, dan tersedia dalam teks lengkap. Sintesis dilakukan secara naratif terhadap artikel nasional dan internasional yang memenuhi kriteria. Hasil telaah menunjukkan bahwa missed nursing care berhubungan dengan beban kerja, kecukupan staf, fungsi manajemen, kerja tim, lingkungan kerja, budaya keselamatan pasien, dan kejadian tidak diharapkan. Simpulan ;Missed nursing care perlu dipahami sebagai indikator manajemen karena mampu menunjukkan risiko mutu sebelum berubah menjadi insiden klinis. Rumah sakit perlu mengintegrasikan pemantauan missed nursing care dalam supervisi kepala ruangan, evaluasi staffing, dan program keselamatan pasien.


Keywords


keselamatan pasien;manajemen keperawatan; missed nursing care;mutu asuhan;ruang rawat inap

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References


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DOI: https://doi.org/10.31596/jprokep.v13i2.250

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